There’s nothing worse than delivering bad news, badly. Kris stresses that there are many implications associated with handling difficult conversations with employees poorly. From damaging your brand, to disrupting employee engagement and potentially uprooting company culture.
So how do you break bad news, well? Careful and thoughtful communication planning is key. Kris provides proven strategies for dealing with challenging conversations in the workplace.
Kris explains that confrontation is a common fear among many. However, when delivering bad news being clear, direct and factual is imperative. For the benefit of the receiver, it’s important to put your own emotions aside, and prioritise their wellbeing.
Building upon this, Kris reveals that delivering bad news involves more than just a tough conversation. Employers and managers need to be aware of the logistical challenges associated with situations like redundancy. From privacy, to team members listening and arranging a respectful exit from the conference room, there’s a whole lot to consider.
Whether you’re familiar with delivering bad news or completely stressed out by the thought, this episode is sure to give you some great insight. Tune in and learn how to best prepare for your next difficult conversation.
